Shipping Information

After completing your order, you will receive an order confirmation via email. You can view the processing status of your order in your customer account. Additionally, you will be informed via email when your order has been passed on to the shipping provider. You will then receive a further notification from DHL informing you when your order will be delivered. By contacting DHL directly, you then still have the opportunity to change the delivery address and time (up to 1 hour before delivery), provide your preferred location or arrange delivery for Saturday.

Please be aware that the following data protection regulations apply with regard to the storage of information supplied by customers.

Your order will usually be processed, packed and delivered to the shipping service within 1-3 days. For deliveries outside of Germany, it may happen that you receive your parcel somewhat later, e.g. due to customs formalities or handing over to a local sub-shipping service provider.